Provider Support

COVID Call Center

Email: For Program Info
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–8PM


Email: For Technical Support
Phone: (833) 502-1245, option 2


Manufacturer Contacts

My Turn

Email: For Onboarding,
Technical Support
Help Desk: (415) 621-9494
Sun–Sat, 7AM–7PM

Third Party Administrator

Email: For Allocations,
TPA Agreement,
General Questions

Program Education

Provider Office Hours

Weekly updates and Q & A with the California COVID-19 Vaccination Program:

Every Friday at 9 AM: Log in to Webex or call +1-415-655-0001
Access code: 145 305 3168 
Session password: Immunize2021!

Archived sessions:

FAQs for Providers


myCAvax (formerly CalVax) Vaccine Management System

Next week, we will host two myCAvax 103 Sessions on Inventory Management. These sessions are an overview of the system functionality and an opportunity to have your questions answered. The password to each session is myCAvax2021!