Provider Support

COVID-19 Provider Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 8AM–6PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

Provider Webinars

California COVID-19 Vaccination Program Updates and Q&A

COVID-19 Consolidated Vaccine and Therapeutics Provider Webinar 

The COVID-19 Consolidated Vaccine and Therapeutics Provider webinar is canceled on Friday, March 31, 2023. The sessions will resume on Friday, April 7, 2023. 

Successful Strategies for COVID-19 Vaccine Management Quickinars

My Turn and myCAvax Office Hours 


Archived COVID-19 Consilidated Vaccine and Therapeutics Provider Webinars




Archived CDPH COVID-19 Vaccine Quality Assurance Quickinar Sessions


  • March 27 Recording and Slides (QA Quickinar: Emergency Transport)
  • January 30 Recording and Slides (Spanish QA Quickinar: Almacenamiento y Manejo de Vacunas)



Archived My Turn and myCAvax Office Hour Sessions:


  • March 20 Recording and Slides (My Turn and myCAvax Office Hours)  
  • March 6 Recording and Slides (My Turn and myCAvax Office Hours)
  • February 6 Recording and Slides (My Turn and myCAvax Office Hours)
  • January 23 Recording and Slides (My Turn and myCAvax Office Hours)
  • January 9 Recording and Slides (My Turn and myCAvax Office Hours)