Provider Support

COVID Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 7AM–7PM
Sat–Sun, 8AM–1PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

Welcome VFC Providers

Your practice plays a critical role in protecting kids against COVID-19 disease. Over 60% of California’s children are served by medical providers, and pharmacies are not authorized to vaccinate kids under three years. So, reaching children in the medical home is critical to closing the gap on vaccination coverage.

Funding to Support Your Efforts

If your practice is already stretched thin, funding is available to support your critical vaccination efforts.

New KidsVaxGrant: Up to $25K for Your Practice 

Physicians for a Healthy California (PHC) is partnering with CDPH to launch the $15k-for-15 campaign dedicated to VFC providers.

  • VFC providers enrolling in myCAvax (from 12/17/21 through 5/27/22) could receive $10K to support enrollment and launching a vaccination center!
  • Enrolled providers could also receive $15K for expanding operations a minimum of 15 hours to provide additional options for working families!

Funding is limited! Click for details! Please note: Providers who previously received the CalVaxGrant are only eligible for the $15k-for-15 program.

MHOAC Program

Sites may also request supplemental staff—at no cost—through your local Medical Health Operational Area Coordination (MHOAC) program or volunteer services.

Higher Reimbursement for Administration Fees

And COVID-19 providers are reimbursed $40 per dose for administration fees—much higher than the $9 reimbursement for VFC vaccines!

Why Enroll Now?

COVID-19 vaccine is ACIP-recommended, and enrollment has never been easier for VFC providers.

Pfizer products can be stored in refrigerators

Same storage limits before puncture for all Pfizer vaccines

10-week shelf life in routine refrigerators

Pharmaceutical units recommended but not required

Pfizer products are easier to prepare

Same storage limits after puncture for all Pfizer vaccines

COVID-19 vaccines can be coadministered with routine vaccines

Standard observation period; no special observation area

Pfizer vaccines available in small quantities

Vaccines only available through free myCAvax provider system

Vaccine Marketplace lets providers report short-dated doses; free courier service handles transport

myCAvax simplifies inventory management

Includes ordering, transfers, and reporting

Free My Turn system reports doses to CAIR, screens patients, and schedules appointments

Required training completed online—no annual recertification

Did You Know?

Don’t be discouraged by old news or myths!

  • You don’t need an ultra-low freezer! You may store COVID-19 vaccines with your VFC vaccines!
  • Providers should never turn down a vaccination opportunity due to fears of vaccine wastage! Pfizer now comes in small quantities and may be stored longer, orders may be submitted weekly, and short-dated vaccine will be transported to other providers for you—for free! CDC encourages all providers to vaccinate every eligible person that presents for vaccination!
  • Your patients may NOT be getting COVID-19 vaccine elsewhere! Pharmacies are not authorized to vaccinate kids under 3 years, so your clinic may be the only option for your patients and community.
  • Our provider helpline makes enrollment so much easier! We are here to help! And remember, VFC providers receive $10,000 just for enrolling!

COVID-19 by the Numbers

VFC Provider Infographic

Help Us Vaccinate Your Community

Your strong recommendation is one of the most important factors in your patients’ decision to get their children vaccinated. And VFC providers are best prepared to respond now:

  1. Sites already have the necessary skills and equipment.
  2. Practices have direct access to younger patient populations.
  3. Practice staff are already familiar with vaccine administration and federal vaccine programs.

You can directly impact not just your pediatric patient population, but those kids’ families and their communities as well.

Have questions?

Watch our recorded VFC Enrollment webinar where VFC providers got their questions answered. 

VFC Billing & Reimbursement Webinar Slides 

VFC Integrating COVID-19 Vaccination into Clinic Workflow Slides and Recording 

VFC Storage & Handling Slides and Recording

Still Not Convinced?

Please contact the COVID Provider Call Center at (833) 502-1245 (Mon-Fri, 8AM-6PM). Let us know how we can help you offer COVID-19 vaccines to the kids in your community.