Provider Call Center

Contact us for questions about vaccine orders, account updates, help with accessing documents, and more.

Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-5PM

Program Info
myCAvax Technical Support
MyTurn Technical Support

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–5PM


Manufacturer Contacts

Please note that the California COVID-19 Vaccine Program has ended.  Some of the content housed on this webpage is no longer being updated and may be out of date. Providers enrolled in the Bridge Access Program (BAP) may access COVID-19 vaccine administration resources on the BAP Resources Page.  California providers may visit to access COVID-19 and all other routine vaccine information.


Vaccine Administration

These resources provide operational, clinical, and product-specific guidance from CDPH, CDC, vaccine manufacturers, and more. Find job aids below to help set up the proper protocols in your clinic.

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Policies and Resources


COVID-19 Vaccine General Guidance


Vaccination Program Technical Considerations


Training for Vaccinators

These resources may be used to quickly train vaccinators. Supervisors should provide additional hands-on training and supervision until proficiency is demonstrated.

COVID-19 Vaccination Program Training and Resources (CDPH) includes:

  • Required Trainings for Participation in the CA COVID-19 Vaccination Program
  • Technical Training for New Vaccinators (IM injections, sites, routes, needles, coadministration, proficiency)
  • More resources for in-depth administration training


Clinical Considerations and Recommendations

CDPH Resources

Partner Resources


Pfizer-BioNTech COVID-19 Vaccine Information


Moderna COVID-19 Vaccine Information


Janssen COVID-19 Vaccine Information



Novavax COVID-19 Vaccine Information


COVID-19 Vaccine Safety Monitoring (VAERS and v-safe

V-safe (after vaccination health tracking app)


Long-Term Care Facility Resources



Vaccination During a Pandemic and Planning Vaccine Clinics


Billing and Reimbursement