Provider Support

COVID Call Center

Email: For Program Info
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–6PM


myCAvax Help Desk

Email: For Technical Support
Phone: (833) 502-1245, option 2


Vaccines

Manufacturer Contacts


My Turn

Email: For Onboarding,
Technical Support
Help Desk: (415) 621-9494
Mon–Fri: 7AM–7PM
Sat–Sun: 8AM–1PM

Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM



Vaccine Administration

Jump to Topic:



 

Policies and Resources


 

COVID-19 Vaccine General Guidance


 

Vaccination Program Technical Considerations


 

Training for Vaccinators

These resources may be used to quickly train vaccinators. Supervisors should provide additional hands-on training and supervision until proficiency is demonstrated.


 

Clinical Considerations and Recommendations


 

Pfizer-BioNTech COVID-19 Vaccine Information


 

Moderna COVID-19 Vaccine Information


 

Janssen COVID-19 Vaccine Information


 

Vaccine Prioritization and Allocation


 

COVID-19 Vaccine Safety Monitoring (VAERS and v-safe

V-safe (after vaccination health tracking app)


 

Long-Term Care Facility Resources 


 

Vaccination During a Pandemic and Planning Vaccine Clinics

 

Billing and Reimbursement

Medi-Cal