What are the minimum system and software requirements for the EZIZ online training?
1. A high-speed internet connection
2. Adobe Flash Player 8
3. At least a 1024×768 pixel display resolution
I do not have a minimum of 1024×768 pixel display resolution, or I'm unable to see the NEXT and BACK buttons at the bottom of the Interactive Lesson.
Set your display resolution to 1024 by 768 pixels or above. How to change your screen resolution on PCs with Windows XP:
- Select the Control Panel from the Start menu
- Select Appearance and Themes
- Select Change the screen resolution
- In the Display/Properties area, move the lever beneath Screen resolution until 1024 x 768 pixels and click OK.
- After changing the screen resolution, a dialog box will ask you if you want to keep this setting. Click Yes to keep the setting.
I still can't view the entire web page or lesson screen at once on 1024×768.
You may have too many toolbars in your browser, decreasing the total visible height of the lesson. Remove extra toolbars like Google Search, Yahoo Search, Favorites, or Status Bar.
I can’t advance to the next page in an online lesson.
Try clicking on all the buttons in the page and make sure all videos have been played to the end. The Next button does not appear until all options have been clicked or played.
If this fails, a glitch may have occurred during page loading. Delete your temporary internet files/cache and reload the lesson.
Instructions for deleting the temporary internet files on various browsers:
I still can’t advance to the next page. Nothing or only part of the animation comes up on the screen.
If the computer you are working on is behind a content filtering system (ie. it blocks you from accessing websites like entertainment or game websites), it could prevent you from properly taking the lesson. Please request your IT department whitelist eziz.org and lms.eziz.org.