Contact VFC

Phone: 1-877-243-8832
Business hours: 9-5
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

VFC Overview Overview
Find out how to become a California VFC provider.
EZIZ Training EZIZ Training
Interactive lessons, job aids, and video demonstrations
Storage & Handling Vaccine Storage Units
Requirements for refrigerators and freezers by practice size
myVFCVaccines VFC Online Ordering
Order vaccines. Submit a Transfer/Return.
VFC Forms VFC Forms
Download forms for inventory and vaccine usage.
Job Aids
Follow instructions for vaccine storage, administration, and more.




Order Processing Updates:

There are currently no delays in the processing of VFC vaccine requests. Received requests are promptly reviewed, approved and processed by VFC’s Customer Service Center.

Although vaccines may sometimes arrive within a few days of submitting your request, we ask that you place your vaccine request with sufficient doses on hand to allow up to 3 weeks for the receipt of your vaccine shipment. In the event that your shipment takes the full 3 weeks to arrive, you will not run out of inventory while you wait for your shipment.

Regular Vaccine Requests:

All pending vaccine requests received as of Friday, October 2, 2015, have been processed and submitted to VFC’s National vaccine distributor. Providers should expect to receive vaccine shipments no later than October 23, 2015. Varicella vaccine requests will be shipped directly to your practice by the vaccine manufacturer, Merck, within the same time frame.

Current Vaccine Supply Information:

Currently, there are no delays or supply issues with VFC-supplied vaccine.

Influenza Vaccine Supply Information:

The California Vaccines for Children Program has received an initial supply of influenza vaccines, allowing the processing of pending orders as listed below. Orders processed the week of September 7th, are expected to arrive by the end of the week of September 14th.

Subsequent shipments for the remaining balance of shipped orders will be automatically processed as additional doses become available.  




Supply & Shipment


 Fluzone®  Quadrivalent,

 Preservative Free

Pediatric Formulation

 0.25mL, single dose syringes,

Sanofi Pasteur




Extremely limited supply. 


  • Orders < 100 doses or less have shipped in full.   

 Fluzone® Quadrivalent

Multi-Dose Vial

 5mL, 10 dose vial,  Sanofi  Pasteur

 3-18 Yrs

  • Orders <100 doses or less have shipped in full.    
  • Orders >100 doses: 33% of ordered doses have shipped.  

 Fluarix® Quadrivalent

Preservative Free

 0.5mL, 10 pack – single  dose

syringes,  GSK

 3-18 Yrs

  • Orders <100 doses or less have shipped in full.    
  • Orders >100 doses: 20% of ordered doses have shipped.  

 FluMist™ Quadrivalent Nasal


 0.2mL, 10 pack-1 dose nasal Spray,



2-18 years

  • Orders <100 doses or less have shipped in full.    
  • Orders >100 doses: 33% of ordered doses have shipped.