Contact VFC

Phone: 1-877-243-8832
Business hours: 9-5
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

About the
VFC Program
EZIZ Training Login
Requirements for Storage Units MyVFCvaccines: Order, Transfer, Return, Report Excursions
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Order Processing Updates:

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

Providers can expect to receive their vaccines within 14 days after receiving the order processed email notification.  Vaccines may sometimes arrive within a few days, but during peak ordering periods (back-to-school, flu season, and during the launch of a new vaccine), the VFC Program receives a higher than usual volume of vaccine requests.  Although orders are processed as efficiently as possible during these periods, it may take longer for vaccine orders to be processed and delivered.  Contact the VFC Customer Service Center if vaccines have not arrived within two weeks.

Regular Vaccine Supply Information:

Merck’s supply of pediatric hepatitis B vaccine (Recombivax) is now available for ordering through the VFC Program.  Other hepatitis B vaccine products are available for ordering. 

Meningococcal B vaccines–New single dose syringe packaging for GSK’s Bexsero is now available on MYVFCVaccines.

Influenza Vaccine Supply Information:

The VFC Program has started shipping 2019-20 Influenza Vaccine doses.  Please refer to the Influenza Vaccine Supply and Shipping Update letter for further details.



  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.




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