Contact VFC

Phone: 1-877-243-8832
Business hours: 9-5
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

VFC Overview Overview
Find out how to become a California VFC provider.
EZIZ Training EZIZ Training
Interactive lessons, job aids, video demonstrations, and other resources.
Storage & Handling Temperature Monitoring
New MIN/MAX logs, job aids, and thermometer calibration info.

VFC Online Ordering
Place a vaccine order. Order flu vaccine. Submit a Transfer/Return.

VFC Forms VFC Forms
Download forms for enrolling, vaccine ordering and more.



There are currently no delays in the processing of VFC vaccine requests. Received requests are promptly reviewed, approved and processed by VFC’s Customer Service Center.

Although vaccines may sometimes arrive within a few days of submitting your request, we ask that you place your vaccine request with sufficient doses on hand to allow up to 3 weeks for the receipt of your vaccine shipment. In the event that your shipment takes the full 3 weeks to arrive, you will not run out of inventory while you wait for your shipment.

Order Processing Updates

  • Regular Vaccine Requests:
    All pending vaccine requests received as of Friday, January 3, 2014, have been processed and submitted to VFC’s National vaccine distributor. Providers should expect to receive vaccine shipments no later than January 24, 2014. Varicella vaccine requests will be shipped directly to your practice by the vaccine manufacturer, Merck, within the same time frame.

Current Vaccine Supply Information

  • Sanofi’s Pentacel, DTaP-IPV-Hib combination vaccine: Sanofi Pasteur is experiencing manufacturing delays for Pentacel.  As a result, Pentacel is currently unavailable for ordering until further notice.  Alternative products are available for ordering: individual DTaP, Hib and IPV are available from the same manufacturer, as well as from other vaccine manufacturers. In addition GSK’s Pediarix (DTaP, Hib, and Hep B combination vaccine) is also available for ordering.

VFC’s on-line vaccine ordering system, MYVFCVaccines, is a fast way to submit your order to VFC! It provides an instant order confirmation via e-mail upon order submission.  Once an order is processed and submitted to VFC’s national vaccine distributor, McKesson Specialty, it sends another e-mail alerting clinic staff of the pending shipment.