Contact VFC

Phone: 1-877-243-8832
Business hours: 9-5
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

About the
VFC Program
EZIZ Training
Requirements for Refrigerators and
Order, Transfer, or
Return Vaccines
VFC Forms Job Aids




Archived Memos


Order Processing Updates:

There are currently no delays in the processing of VFC vaccine requests. Received requests are promptly reviewed, approved and processed by VFC’s Customer Service Center.

Although vaccines may sometimes arrive within a few days of submitting your request, we ask that you place your vaccine request with sufficient doses on hand to allow up to 3 weeks for the receipt of your vaccine shipment. In the event that your shipment takes the full 3 weeks to arrive, you will not run out of inventory while you wait for your shipment.

Regular Vaccine Requests:

All approved vaccine requests received have been processed and submitted to VFC’s national vaccine distributor. Providers should expect to receive vaccine shipments within 2 weeks of processing. Varicella and ProQuad vaccine requests will be shipped directly to your practice by the vaccine manufacturer Merck and should be received within 15 business days.

Current Vaccine Supply Information:

All pediatric products are currently available.