Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

About the
VFC Program
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Requirements for Storage Units MyVFCvaccines: Order, Transfer, Return, Report Excursions
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Big Immunization Gap, 2020 compared 2019, Age 4-6 Years MMR Doses in CAIR

Order Processing Updates:

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.


Vaccine shipments from McKesson have resumed.  All pending vaccine requests are being fulfilled and will be shipped this week in the order received.


Due to the COVID-19 pandemic, UPS has temporarily adjusted their signature guidelines for all shipments within the United States.  Signatures may not be required, meaning vaccine orders may be left unattended at provider offices or delivered

Regular Vaccine Supply Information:

As of September 21, 2020, single dose syringe packaging of Hepatitis B vaccine (Recombivax HB) has been discontinued.

As of December 5, 2019, single dose syringe packaging of Meningococal B vaccine (Bexsero) has been discontinued.  The only presentation available for this vaccine is single dose syringes in a pack of 10.

As of September 11, 2019, single dose vials of Pneumococcal Polysaccharide (23 Valent, Pneumovax®23) have been discontinued.  The only presentation available for this vaccine is single dose syringes in a pack of 10.

Influenza Vaccine Supply Information:

The second phase of VFC’s Flu Order Process is now open! Initial orders will be sent in multiple shipments once vaccine arrives during the fall at our national vaccine distributor, McKesson.  

For providers that pre-booked doses in January:

• The VFC Program has placed your initial order, which is 50% of what your practice pre-booked, on your behalf.

• No further action is required to receive your initial order, unless you need to receive less than 50% of what you had pre-booked.

For providers that did NOT pre-book:

• Available flu vaccine products have been allocated to your practice. Log into your MyVFCVaccines account to access the 2020-2021 Initial Flu Vaccine Order form and submit your Initial Flu Vaccine order by July 31, 2020.



  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.