Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

About the
VFC Program
EZIZ Training Login
Requirements for Storage Units MyVFCvaccines: Order, Transfer, Return, Report Excursions
Digital Data Loggers Forms

2020 Immunization Schedules–
For Children & Adolescents and for Adults

Wash Your Hands Flyer

Order Processing Updates:

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

Providers can expect to receive their vaccines within 14 days after receiving the order processed email notification.  Vaccines may sometimes arrive within a few days, but during peak ordering periods (back-to-school, flu season, and during the launch of a new vaccine), the VFC Program receives a higher than usual volume of vaccine requests.  Although orders are processed as efficiently as possible during these periods, it may take longer for vaccine orders to be processed and delivered.  Contact the VFC Customer Service Center if vaccines have not arrived within two weeks.

Regular Vaccine Supply Information:

As of December 5, 2019, single dose syringe packaging of Meningococal B vaccine (Bexsero) has been discontinued.  The only presentation available for this vaccine is single dose syringes in a pack of 10.

As of September 11, 2019, single dose vials of Pneumococcal Polysaccharide (23 Valent, Pneumovax®23) have been discontinued.  The only presentation available for this vaccine is single dose syringes in a pack of 10.

Influenza Vaccine Supply Information:

Log in to your MyVFCVaccines account now to order additional doses of influenza vaccine to ensure all of your VFC-eligible patients are protected this flu season!

FluMist® is no longer available to order for the remainder of the 2019-20 Influenza season.  All remaining doses are set to expire on January 17, 2020.  Please continue using the vaccine until it expires.  After they expire, discontinue use and return the vaccines by submitting a return form through your MyVFCVaccines account.

To expedite the submission and processing of your influenza vaccine order, make sure you are ready to report VFC flu vaccine doses administered since the last order and the number of doses on-hand by lot number. This information will be required prior to submitting either a VFC vaccine order and/or a flu vaccine order.



  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.