Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

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California COVID-19 Vaccination Program
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Vaccinate your 12 to 18-year-old patients for COVID-19 at the same time as flu. Prepare for expansion to younger kids. 

Big Immunization Gap, 2020 compared 2019, Age 4-6 Years MMR Doses in CAIR

 
 

VFC Program Letters

VFC Program Updates

Vaccine Tips

 

Archived Communications

 

If you are having difficulty accessing documents on this website please call 510-620-3737 or email ImmunizationBranch@cdph.ca.gov to request information in an alternate format.

Order Processing Updates:

Wild Fires and Public Safety Power Shutoffs (PSPS) are currently occurring all throughout California. Vaccine deliveries in your area may be affected. Please review these Vaccine Management tips during PSPS events along with your Emergency Vaccine Management Plan with all staff. If there is an active fire or a power shutoff in place without an end date/time in your area, please do not submit a request for vaccines until it is cleared.

 

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

 

Due to the COVID-19 pandemic, UPS has temporarily adjusted their signature guidelines for all shipments within the United States.  Signatures may not be required, meaning vaccine orders may be left unattended at provider offices or delivered.

 

Regular Vaccine Supply Information:

As of April 27, 2021, single dose vial packaging of DTaP-IPV (Kinrix) has been discontinued and is no longer available. However, single dose syringe packaging of DTaP-IPV (Kinrix) is still available for ordering.

As of April 5, 2021, Hib (Hiberix) has been re-supplied and is now available.

As of September 21, 2020, single dose syringe packaging of Hepatitis B vaccine (Recombivax HB) has been discontinued.

Influenza Vaccine Supply Information: 

Influenza vaccine is currently arriving at McKesson in multiple shipments. As we continue to receive influenza vaccine doses, we will process orders for a percentage of initial orders requested until fulfilled. See chart below for percentages of initial orders processed as of October 4, 2021.

 

Product Age Group Supply

Fluarix® Quadrivalent Preservative Free

0.5mL, Single-Dose Syringes, GSK

6 months-18 years

100% of initial orders have been shipped in full for most providers. Those who have not received their full initial shipment will receive doses the week of October 4, 2021

FluLaval® Quadrivalent Preservative Free

0.5mL, Single-Dose Syringes, GSK

6 months-18 years

100% of initial orders have been shipped in full for most providers. Those who have not received their full initial shipment will receive doses the week of October 4, 2021.

Fluzone® Quadrivalent Preservative Free

0.5mL, Single-Dose Syringes, Sanofi

6 months-18 years

Orders of 100 doses or less have been shipped in full.

Orders over 100 doses: 14% of initial orders have already shipped. An additional 60% of initial orders will ship the week of October 4, 2021.

FluMist® Quadrivalent Preservative Free

0.2mL, Intranasal Sprayer, AstraZeneca

2-18 years

100% of initial orders have been shipped in full.

Flucelvax® Quadrivalent Preservative Free

0.5mL, Single-Dose Syringes, Seqirus

2-18 years

100% of initial orders have been shipped in full.

 Subsequent shipments for the remaining balance of shipped orders will be automatically processed as soon as additional vaccine doses become available.

PREVENT DELAYS:

  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.

 

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