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Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program

About the
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Requirements for Storage Units MyVFCvaccines: Order, Transfer, Return, Report Excursions
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Big Immunization Gap, 2020 compared 2019, Age 4-6 Years MMR Doses in CAIR

Program Letters

Program Updates

Vaccine Tips

 

Archived Communications

 

If you are having difficulty accessing documents on this website please call 510-620-3737 or email ImmunizationBranch@cdph.ca.gov to request information in an alternate format.

Order Processing Updates:

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

 

Due to the COVID-19 pandemic, UPS has temporarily adjusted their signature guidelines for all shipments within the United States.  Signatures may not be required, meaning vaccine orders may be left unattended at provider offices or delivered

Regular Vaccine Supply Information:

As of April 5, 2021, Hib (Hiberix) has been re-supplied and is now available.

As of September 21, 2020, single dose syringe packaging of Hepatitis B vaccine (Recombivax HB) has been discontinued.

Influenza Vaccine Supply Information: 

2020-2021 Flu Season: 
Continue to submit vaccine requests for additional flu doses for the 2020-2021 flu season. Log into your MyVFCVaccines account to access the 2020-2021 Flu Vaccine Order form and submit your Flu Vaccine orders, as needed, through June 2021.

2021-2022 Flu Season:

For providers that pre-booked doses in 2021 for the 2021-22 flu season:

• The VFC Program has submitted our request to CDC based on your pre-book requests.

 

For providers that did NOT pre-book in 2021 for the 2021-22 flu season:

• Flu vaccine products will be allocated to your practice based on remaining availability in CDC’s approved pre-book confirmation.

 

We will reach out to all providers with confirmation of pre-book requests once we hear back from CDC. No further action is currently required for phase I of the 2021-2022 flu season.

 

PREVENT DELAYS:

  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.

 

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