Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

California VFC Program


About the
VFC Program
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Requirements for Storage Units MyVFCvaccines: Order, Transfer, Return, Report Excursions
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Protect Your Patients From COVID-19!

Big Immunization Gap, 2020 compared 2019, Age 4-6 Years MMR Doses in CAIR


Order Processing Updates:

As of April 14, 2022, UPS has resolved the issues due to the fire and orders will resume processing for the following zip codes:

93510, 93532, 93534, 93535, 93536, 93539, 93543, 93544, 93550, 93551, 93552, 93553, 93563, 93584, 93586, 93590, 93591, 93599

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

Due to the COVID-19 pandemic, UPS has temporarily adjusted their signature guidelines for all shipments within the United States.  Signatures may not be required, meaning vaccine orders may be left unattended at provider offices or delivered.


Regular Vaccine Supply Information:

As of April 22, 2022, both adult Hepatitis A presentations, Havrix Syringes and VAQTA Syringes, are now available.

As of April 18, 2022, Pneumococcal 20-valent (Prevnar 20) is now available.


As of April 27, 2021, single dose vial packaging of DTaP-IPV (Kinrix) has been discontinued and is no longer available. However, single dose syringe packaging of DTaP-IPV (Kinrix) is still available for ordering.

As of April 5, 2021, Hib (Hiberix) has been re-supplied and is now available.

As of September 21, 2020, single dose syringe packaging of Hepatitis B vaccine (Recombivax HB) has been discontinued.


Influenza Vaccine Supply Information: 

Products Dose Volume Minimum Age in California Currently available?
Fluarix® pre-filled syringes 0.5 mL at all ages 6 months Yes
FluLaval® pre-filled syringes 0.5 mL at all ages 6 months Yes
Fluzone® pre-filled syringes 0.5 mL at all ages 6 months Yes
FluMist® pre-filled syringes 0.2 mL 2 years No*
Flucelvax® pre-filled syringes 0.5 mL 6 months Yes


*FluMist® pre-filled syringes are no longer available for ordering for the 2021-22 influenza season. However, any expired doses can be returned and replaced through the FluMist® Replacement Program until February 4, 2022, or while supplies last.



  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.