Provider Support

COVID Call Center

Email: For Program Info
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–6PM


myCAvax Help Desk

Email: For Technical Support
Phone: (833) 502-1245, option 2


Vaccines

Manufacturer Contacts


My Turn

Email: For Onboarding,
Technical Support
Help Desk: (415) 621-9494
Sun–Sat, 7AM–7PM

Clinic Translation Line:
(833) 980-3933
Mon–Fri 8AM–8PM,
Sun–Sat 8AM–5PM


Third Party Administrator

Email: For Allocations,
TPA Agreement,
General Questions


Program Updates 

The state of California signed a Third Party Administrator (TPA) contract with Blue Shield of California to help the state optimize and accelerate COVID-19 vaccine allocation and distribution equitably, efficiently, and safely throughout the state. The TPA is working closely with local health departments to identify facilities that have the capacity to properly maintain COVID-19 vaccine and meet additional federal and state requirements.

Providers currently enrolled or in the process of enrolling in the California COVID-19 Vaccination Program can access program-related resources and communications on this website.

Program Education and Support

Alerts:

Check Expiration Dates!

Need Vaccine?

  • Request short-dated vaccine in the Vaccine Marketplace feature in myCAvax. Find out how.
  • All providers (approved in myCAvax) may request doses, including those who are not in the TPA network, have not yet received vaccine, or are no longer receiving vaccine.

Providers of Pediatric Services

TPA Information

Vaccine Updates:

New Resources:

 

Archived Communications