Provider Support

COVID-19 Provider Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 7AM–7PM
Sat–Sun, 8AM–1PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

Updates for Providers

Provider Webinars

November Holidays  

  • The Provider COVID-19 Call Center will be closed on Tuesday December 6, 2022 due to an all-staff meeting. It will reopen on Wednesday, December 7, 2022.
  • The COVID-19 Vaccine Quality Assurance Training for Providers on Monday, December 5, 2022, has been canceled. The training series will resume on Monday, December 19, 2022. If you have not done so already, please register for future sessions here.
  • View November holiday delivery schedule.

Bivalent Boosters

Resources for Patients:

Provider Operations

Now Enrolling Providers of Pediatric Services



Featured Resources

Pediatric Resources

Tools to Avoid Vaccine Mix-Ups:

Vaccine Management:

Vaccination Guidance:

Novavax Vaccine

Patient Education:

COVID-19 Vaccination is Recommended During and After Pregnancy:

Crucial COVID-19 Conversations to Address COVID-19 Vaccine Hesitancy:

More Patient Resources

Hear It. Clear It.

If you see or hear of any vaccine-related rumors within the communities you serve, share them with our Trust and Safety team via the CDPH Rumors Inbox at

COVID-19 Treatments: