Provider Support

COVID Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.


myCAvax and My Turn

Email:
myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 7AM–7PM
Sat–Sun, 8AM–1PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Vaccines

Manufacturer Contacts



COVID-19 Crucial Conversations Campaign

To support all California health care providers in motivating patients to receive the COVID-19 vaccine, the California Department of Public Health (CDPH) offers the following resources to have “COVID-19 Crucial Conversations.”

The goal of the campaign is to equip trusted medical providers, including doctors, nurses, dentists, chiropractors, healing arts practitioners and other health care providers, with tools and techniques to proactively talk with their patients about the merits of the COVID-19 vaccine and help them make a vaccine appointment.  

 

Upcoming Webinars

 

Provider Training

Communicating about COVID-19 Vaccines on Social Media

May 26 Video | Slides

Talking to Patients about COVID-19 Vaccines Myths and Facts

May 12 Video | Slides

Back to the Basics: Talking with Patients about COVID-19 Vaccines 

May 5 Video | Slides

Talking with Patients in Rural Communities about COVID-19 Vaccines

April 28 Video | Slides

Talking with Parents about COVID-19 Vaccines for Children

April 22 Video | Slides

Talking with Vaccine-Hesitant Colleagues about COVID-19 Vaccination

April 15 Video Slides

Using Social Media to Effectively Community with Patients about COVID-19 Vaccines

February 16 Video | Slides

Talking with Patients in Latinx Communities about COVID-19 Vaccines

January 19 Video | Slides

Black Communities and COVID-19 Vaccines: Respectful and Caring Conversations 

January 20 Video | Slides

Talking to Patients about the COVID-19 Omicron Variant, Boosters, and Pediatric Vaccination

December 15: VideoSlides

How to Have Effective Conversations about COVID-19 Vaccines and Pregnancy & Fertility

Please join Dr. LaTanya Hines and Dr. Michael Policar, OB-GYNs, for a webinar training on how to effectively communicate with your patients about COVID-19 vaccines and fertility & pregnancy.

November 18: VideoSlides

How to Have Effective Conversations with Parents about COVID-19 Vaccines for School-Aged Children

Please join Dr. Eric Ball, pediatrician, for a webinar training on how to effectively communicate with parents about COVID-19 vaccines for children.

November 10: VideoSlides

Rural Communities Webinar: How to Have Effective Conversations about COVID-19 Vaccines

Please join Dr. Jasmeet Bains, based in Kern County, California, for a webinar training on how to effectively communicate with your patients about COVID-19 vaccines in rural communities.​

This training reviews:​

  • The latest data and insights on COVID-19 vaccination rates in rural communities.​
  • Key messages addressing common rural patient concerns about the COVID-19 vaccine.​
  • Communication tips for individuals in rural communities.

September 27: Video Slides

Learn How to Have Crucial Conversations About COVID-19 Vaccines With Your Patients

The CDPH Director, Dr. Tomás Aragón, and other health care experts from #ThisIsOurShot provide a training on how to have proactive conversations with your patients about COVID-19 vaccines. 

September 9

August 2

Provider Resources