Contact VFC

Phone: (877) 243-8832
Hours:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Send us an email
Fax: (877) 329-9832

Move to myCAvax

VFC vaccine ordering moved to myCAvax on June 10, 2024!

The Vaccines for Children (VFC) Program moved its vaccine ordering and provider management system to myCAvax, on June 10, 2024. Use myCAvax to view/submit vaccine orders and report transfers, waste, returns, temperature excursions and shipping incidents!

Reminder: The following ordering policies/procedures remain the same:

  • Report doses administered and on hand inventory on each order
  • Timeframes for order submission and order processing will not change
  • Vaccine Coordinators receive email confirmations once orders are approved and are being filled by McKesson or directly (Merck/Pfizer)
  • Provider can request shipping labels for returning doses

Log in to myCAvax!

As of June 10, 2024, primary and backup vaccine coordinator received a myCAvax welcome email on June 10, 2024, which will ask them to finish setting up their myCAvax account. (Unique login credentials will be created using Vaccine Coordinators information from MyVFCvaccines). 

  • Log in to myCAvax to familiarize yourself with all VFC functions now available! 
  • Submit vaccine orders in myCAvax! 
  • Attend Office hours as needed.
    • Note: Existing myCAvax users will see a new VFC Program tile upon logging in. Access all the new VFC functions available to you there. 

​​For any questions or concerns with logging in, please contact the VFC Program at (877) 243-8832 or MyVFCVaccines@cdph.ca.gov.  

For existing myCAvax users:

The VFC program will be added to your account on June 10, 2024.

  • Update storage units as soon as possible in myCAvax. Make a new storage unit and indicate that VFC vaccines are stored in it OR add the VFC Program to the storage unit accordingly (if your VFC vaccine is stored in a storage unit already tracked in myCAvax).For more information on updating/adding storage units, view the Managing myCAvax Provider Accounts job aid on the Knowledge Center (myCAvax login required).

All Vaccine Coordinators will be able to complete the following VFC activities for their VFC locations: 

  • View and place orders
  • View and place transfers
  • View and report waste or returns
  • Report shipping incidents

If an additional Vaccine Coordinator needs to be added to your account to complete the above activities, please contact our friends at the Provider Call Center (ProviderCallCenter@cdph.ca.gov) Please note the following:

  • Only one Additional Vaccine Coordinator can be added per program location to ensure only those that need access will be making changes to their account. 
  • This form is not used to replace a Primary Vaccine Coordinator or Backup Vaccine Coordinator. Please email the Provider Call Center (ProviderCallCenter@cdph.ca.gov) for details on how to do this.

Recorded Trainings and FAQs:

All VFC providers should attend the following trainings. Multiple sessions will be offered for each training. Please see the registration links provided below to sign up for available sessions.

  • Getting Started with myCAvax for Brand New Users | FAQ 
  • VFC 101: Requesting VFC Vaccine in myCAvax | FAQ 
  • VFC 102: Managing VFC Vaccine Inventory in myCAvax 
    • Friday June 7, 2024, from 9:30am-10:00am | Recording and deck
    • Wednesday June 12, 2024 from 10:00-10:30am | Recording and deck
    • Wednesday June 19, 2024, from 12:30-1:00pm | Recording and deck 
    • Friday June 21, 2024, from 9:30-10:00am | Recording and deck 
  • Provider Office Hours for the transition

For more detail on steps to take for the myCAvax transition, view our Provider Checklist here.

 

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