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VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

Feedback for Immunization Systems

SGF Ordering & Distribution Calendars

VFA, California Vaccines for Adults Program

For Providers & Local Health Departments

Local health departments review and approve provider direct ship (CDC) flu orders on Tuesdays and Fridays. If an approval deadline is missed, provider orders will be processed the following CDPH transmission date. 

Delivery windows are dependent on provider’s days/hours of operation. Update hours in myCAvax for any holiday or temporary closures. Watch for emails regarding order confirmations, advance shipment notices of vaccine and temperature monitoring alerts.

Routine Calendar

The following two-week cadence applies to approved SGF orders only. 

 

LHD
Approval

CDPH Transmits Order to CDC

McKesson Receives Order

 

Order Shipping Window

 

Estimated
Delivery Window

Tuesday Noon

Tuesday EOD

 

Wednesday

 

Wed/Thu

 

Thu/Fri

 

Friday Noon

 

Friday EOD

 

Following Monday

 

Following
Monday

Following Tue/Wed

 

Holiday Calendar

In observance of the State and Federal holidays coming up, there will be no order processing or vaccine deliveries during the dates listed below. Order processing and deliveries will recommence the following business day following routine processing timelines and during provider’s listed days/hours of availability.. Providers must update hours in myCAvax for any additional holiday or temporary closure dates to prevent shipment incidents. 

 

  • Tuesday, November 11
  • Wednesday November 26 through Friday, November 28
  • Monday, December 22 through Friday, January 02
     
CDPH strongly encourages providers to maintain enough vaccine supply to prevent vaccine outages if orders are delayed due to weather and/or carrier interruptions.