VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

Feedback for Immunization Systems

VFA FAQs

Program Overview

Show 1. What is the VFA Program?

Show 2. Which health centers are eligible for the VFA program?

Show 3. Are there any program limitations?

Patient Eligibility

Show 4. Which patients are eligible to receive VFA vaccines?

Show 5. How should we document patient eligibility to receive VFA vaccines?

Show 6. Who is not eligible to receive VFA vaccines?

Show 7. Are patients on Medicare eligible for VFA vaccines?

Show 8. Does the Inflation Reduction Act change VFA eligibility?

Show 9. Are adults enrolled in Medi-Cal eligible to receive VFA vaccines?

Show 10. Are adults enrolled in the Family PACT program eligible to receive VFA vaccines?

Show 11. Are adults enrolled in the AIDS Drug Assistance Program (ADAP) eligible to receive VFA vaccines?

Show 12. Are local or county safety net, no-cost health programs considered insurance?

Show 13. May VFA vaccines be given to immigrants and refugees?

Show 14. Where can we find offices that offer VFA vaccines?

Show 15. May VFA vaccines be given to family members of pregnant women?

Show 16. What is your guidance for vaccinating patients with missing or incomplete immunization histories?

Vaccine Ordering, S&H, Inventory

Show 17. How do I order VFA vaccine?

Show 18. What VFA vaccines are currently available?

Show 19. Can we order flu vaccine through VFA?

Show 20. How frequently may my clinic order VFA vaccines?

Show 21. Can I submit a supplemental order for VFA?

Show 22. How many vaccines can we order?

Show 23. Our organization has multiple clinics. Should we order VFA vaccines for the organization or for each site?

Show 24. Do we have to use data loggers for monitoring vaccine storage temperatures?

Show 25. May we track VFA inventory using an approved immunization registry such as CAIR or do we use the Vaccine Usage Log and the Inventory Form?

Show 26. Are vaccine transfers between VFA sites allowed?

Show 27. What should we do if we have VFA vaccine that is expiring soon?

Show 28. What else should we know about accountability for VFA vaccines?

Show 29. Does the VFA Program conduct site visits?

Show 30. I have another question not covered here. Whom do I contact?