Provider Support

COVID Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 7AM–7PM
Sat–Sun, 8AM–1PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

myCAvax Training 

Looking for the latest myCAvax system job aids and recorded trainings? Please visit the Knowledge Center within myCAvax to learn about enrolling your location, placing vaccine order requests, managing your inventory, and participating in the Vaccine Marketplace.

Register for Live Sessions

  • What’s New In myCAvax and My Turn:
    Learn about the latest updates to myCAvax. This training is held approximately every three weeks.
  • ​Click here to view the latest What’s New in myCAvax training on the Knowledge Center.

myCAvax & My Turn Office Hours for LHDs and Providers

NOTE: myCaVax & My Turn Office Hours is cancelled on May 30th, in observance of Memorial Day.