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VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

2024 Transition to myCAvax Provider Checklist

By Friday, May 24: Last day to submit orders in MyVFCVaccines! Submit new VFC orders (including flu) along with transfers, waste, returns, and storage/handling incidents into MyVFCVaccines.

  • If your order is due during or shortly after our blackout period (May25-June9) submit a new order by this date to maintain vaccine supply and ensure vaccine availability for your VFC-eligible patients. 
  • Review and update Primary and Backup Vaccine Coordinator information in MyVFCVaccines (i.e. first name, last name, emai addres, etc.).
  • Update Digital Data Logger (DDL) information in MyVFCVaccines (i.e. remove expired DDLs, update Certificate of Calibration expiration dates, etc.)
  • Identify staff to participate in and have them sign up for trainings and office hours! There are multiple sessions for each training. See those here.
    • Note: Existing myCAvax users should updae the “Storage Unit List” in myCAvax to indicate which storage units are used to store VFC vaccines.

Beginning Monday, May 27 thru Monday, June 10: VFC Ordering is CLOSED!

  • VFC has processed all approved orders prior to myCAvax being closed.
  • Any unapproved orders in MyVFCVaccines as of May 31 will have to be resubmitted in myCAvax on or after June 10, 2024.
  • Providers will be able to report any temperature excursions until June 6, 2024.
  • Until June 10, make sure to maintain documentation for any transfers, returns or waste that occurs prior to the transition, and have them ready to enter in myCAvax when the system goes live.
  • Ensure that your Digital Data Loggers (DDLs) monitoring VFC vaccine storage units have a valid certificate of calibration and have not expired. Information about your DDLs will be migrated to myCAvax. Expired DDLs may delay future VFC vaccine ordering.
  • Contact the VFC Call Center to report shipment incidents and/or any change in Primary or Back-up Vaccine Coordinators information.
  • Identify staff to participate in and have them sign up for trainings and office hours! There are multiple sessions for each training. You can sign up for trainings and see recordings, slides, and FAQs here.

As of Monday, June 10: myCAvax system is ready for your vaccine needs!

  • Check your email for credentials to log into myCAvax and follow instructions.
  • Login to myCAvax to familiarize yourself with all VFC functions now available!
  • Submit vaccine orders in myCavax!
  • Attend office hours as needed. 
    • Note: Existing myCAvax users will see a new VFC Program tile upon logging in. Access all the new VFC function available to you there.

Remember! 

  • You do NOT need to enroll your organization into myCAvax as CDPH will migrate your PIN information onto the myCAvax system.
  • Contact the VFC Program for support via phone (Provider Call Center) or email when needed.