Provider Support

COVID-19 Provider Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 8AM–6PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

myCAvax Training 

Looking for the latest myCAvax system job aids and recorded trainings? Please visit the Knowledge Center within myCAvax to learn about enrolling your location, placing vaccine order requests, managing your inventory, and participating in the Vaccine Marketplace.

Register for Live Sessions

  • ​Vaccine Order Requests with Q&A: 
    Learn how to place vaccine order requests within myCAvax. This training is offered the first Monday of every month.
  • What’s New In myCAvax and My Turn:
    Attend the myCAvax and My Turn Office Hours (registration below) to learn about the latest myCAvax and My Turn release functionality.

myCAvax & My Turn Office Hours for LHDs and Providers