My Turn Onboarding 
My Turn allows Local Health Jurisdictions and providers the opportunity to have an all-in-one application from clinic management, dose accountability and reporting, public eligibility, public scheduling and walk-in registration for vaccine clinics.
Steps
- Visit Third Party Administrator Information Page (Coming Soon!) for steps to complete before onboarding to My Turn.
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Once the Third Party Administrator notifies CDPH of your onboarding readiness, a My Turn Liaison will contact you with next steps regarding the onboarding process.
- While you are waiting for us to contact you, review the onboarding resources below to learn about My Turn.
Contact Us:
If you are in the process of onboarding and have questions, contact your assigned liaison or myturnonboarding@cdph.ca.gov.
Onboarding Resources
- My Turn Onboarding Playbook
- Clinic Readiness Checklist
- Clinic Scheduling Form
- New User List Form
- Account Creation & Password Reset Template
- Training Journey
- Training Schedule
- How to Log in to My Turn
Demos
Overview for LHJs and providers to learn about My Turn:
- Introduction to My Turn
- End-to-End Process Flow and User Personas
- Clinic Creation Features
- Patient Appointment Features
- Vaccine Administrator Features
- Q&A
Mon/Wed/Fri: 2-3 PM Register Here
User Training
For My Turn users who have started the onboarding process, prior to their first clinic:
- Instructions for logging into My Turn and UAT
- Demo for any user with access to My Turn
- Vaccine Administrators and Assistants
- Clinic Manager (excludes clinic creation capabilities)
- Patient Check-in and Observation Staff
- Account Troubleshooting and General Tips
Tue/Thur: 2-3 PM Register Here
Training Resources:
- Introduction to My Turn Portal
- My Turn Frequently Asked Questions (FAQ)
- My Turn End-to-End Overview
- My Turn User Training
- My Turn Clinic Manager Video: Complete Walkthrough
- My Turn Clinic Manager Video #1: Add Vaccine Inventory to an Account
- My Turn Clinic Manager Video #2: Add a Clinic to an Account
- My Turn Clinic Manager Video #3: Add Vaccine Supply to a Clinic
- My Turn Clinic Manager Video #4: Schedule Clinic Hours of Operation
- My Turn Clinic Manager Video #5: Add Vaccine Administrators to a Clinic
- My Turn Clinic Manager Video #6: View Aggregate Patient and Appointment Data
- My Turn Clinic Manager Video #7: View and Export Data Reports
- My Turn Clinic Manager Quick Sheet
- My Turn Vaccine Administration Video: Complete Walkthrough
- My Turn Vaccine Administration Video #1: For Registered Patients
- My Turn Vaccine Administration Video #2: For Walk-in Patients
- My Turn Vaccine Administration Video #3: Edit a Patient Record
- My Turn Vaccine Administration Video #4: Cancel an Appointment
- My Turn Vaccine Administration Quick Sheet: For Registered Patients
- My Turn Vaccine Administration Quick Sheet: For Walk-in Patients
- My Turn Onsite Support Staff FAQs
- Tips and Tricks for using My Turn
- Full Playlist of Training Materials
- How to Use the Shared Portal for Outbreak Tracking as Workplace Liaison (Coming soon)
- How to Use the School Portal for Outbreak Tracking as School Liaison
(Coming soon)