My Turn Onboarding 

My Turn allows Local Health Jurisdictions and providers the opportunity to have an all-in-one application from clinic management, dose accountability and reporting, public eligibility, public scheduling and walk-in registration for vaccine clinics.

Steps

1. Visit Third Party Administrator Information Page (Coming Soon!) for steps to complete before onboarding to My Turn.

2. Once the Third Party Administrator notifies CDPH of your onboarding readiness, a My Turn Liaison will contact you with next steps regarding the onboarding process.

3. While you are waiting for us to contact you, review the onboarding resources below to learn about My Turn.

Contact Us:

If you are in the process of onboarding and have questions, contact your assigned liaison or myturnonboarding@cdph.ca.gov.

Onboarding Resources

• My Turn Onboarding Playbook
• Clinic Readiness Checklist
• Clinic Scheduling Form
• New User List Form
• Account Creation & Password Reset Template
• Training Journey
• Training Schedule
• How to Log in to My Turn

Demos 

Overview for LHJs and providers to learn about My Turn:

• Introduction to My Turn  ​ 
• End-to-End Process Flow and User Personas  ​
• Clinic Creation Features   ​
• Patient Appointment Features  ​
• Vaccine Administrator Features  ​
• Q&A ​

Mon/Wed/Fri: 2-3 PM Register Here

User Training

For My Turn users who have started the onboarding process, prior to their first clinic:

• Instructions for logging into My Turn ​and UAT ​
• Demo for any user with access to My Turn
  • Vaccine Administrators and Assistants 
  • Clinic Manager ​(excludes clinic creation capabilities)
  • Patient Check-in and Observation Staff ​
• Account Troubleshooting and General Tips ​

Tue/Thur: 2-3 PM Register Here

Training Resources:

• Introduction to My Turn Portal
• My Turn Frequently Asked Questions (FAQ)
• My Turn End-to-End Overview
• My Turn User Training
• My Turn Clinic Manager Video: Complete Walkthrough
• My Turn Clinic Manager Video #1: Add Vaccine Inventory to an Account
• My Turn Clinic Manager Video #2: Add a Clinic to an Account
• My Turn Clinic Manager Video #3: Add Vaccine Supply to a Clinic
• My Turn Clinic Manager Video #4: Schedule Clinic Hours of Operation
• My Turn Clinic Manager Video #5: Add Vaccine Administrators to a Clinic
• My Turn Clinic Manager Video #6: View Aggregate Patient and Appointment Data
• My Turn Clinic Manager Video #7: View and Export Data Reports
• My Turn Clinic Manager Quick Sheet
• My Turn Vaccine Administration Video: Complete Walkthrough
• My Turn Vaccine Administration Video #1: For Registered Patients
• My Turn Vaccine Administration Video #2: For Walk-in Patients
• My Turn Vaccine Administration Video #3: Edit a Patient Record
• My Turn Vaccine Administration Video #4: Cancel an Appointment
• My Turn Vaccine Administration Quick Sheet: For Registered Patients 
• My Turn Vaccine Administration Quick Sheet: For Walk-in Patients
• My Turn Onsite Support Staff FAQs
• Tips and Tricks for using My Turn
• Full Playlist of Training Materials
• How to Use the Shared Portal for Outbreak Tracking as Workplace Liaison (Coming soon)
• How to Use the School Portal for Outbreak Tracking as School Liaison
  (Coming soon)