Provider Support

COVID Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 7AM–7PM
Sat–Sun, 8AM–1PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

My Turn Onboarding 

My Turn offers an optional application for clinic management, dose accountability and reporting, public scheduling and walk-in registration for vaccine clinics.

For flu vaccination clinics, visit the My Turn Flu page for training materials and live training schedule.


  1. Visit the Program Enrollment page to review all the steps to complete before onboarding to My Turn.
  2. Review the onboarding resources below if you would like to use My Turn for clinic management and/or submitting vaccine administration data (instead of an EHR).
  3. Email when ready to onboard.

Contact Us:

If you are in the process of onboarding and have questions, contact your assigned liaison or

Onboarding Resources

Forms and Templates

All About My Turn

Latest Features in My Turn


Introduction to My Turn Onboarding Session:
For LHJs and providers who are ready to onboard to My Turn, please view the On-Demand video below and complete the mandatory survey at the end.
View On-Demand Video Here

Onboarding (myCAvax & My Turn) Office Hours:
For LHJs and Providers who have attended the Introduction to My Turn Onboarding Session, have questions about My Turn Onboarding/ myCAvax, or would like a deep dive on coded clinics, clinic scheduling and new user forms.
Wed: 1-2:00 PM PST
Register Here

What’s New in My Turn Session:
Overview of new functionality and any updates after a release.

Register Here
Upcoming Sessions: 4- 5:00 PM PST

  • December 8: R21

October 20: Release 19 View the Recording Here

November 17: Release 20 View the Recording Here

My Turn Training Resources:

For Clinic Manager

For Vaccine Administrator and Assistant

Vaccine Outreach Efforts

My Turn Offline Resources