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VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

VFC Pharmacy Pilot – Patient Care Process

Consider adopting this process for providing immunization services. This guidance is consistent with the National Vaccine Advisory Committee and CDC Standards for Adult Immunization Practice.

1. ​Collect patient information to screen for contraindications and indications using immunization registry records, patient records and patient-provided information.

2. Assess immunization needs based on patient’s age, health conditions, lifestyle, occupation and immunization history.  

3. Develop a patient-centered care plan that includes giving a strong recommendation and offering of vaccine(s) or referral to another healthcare provider who can administer the vaccine(s), as appropriate.

4. Implement the care plan by administering the vaccine (or refer, if applicable). Record vaccine administered in pharmacy records and California Immunization Registry (CAIR) (if not submitting data electronically). Provide the patient with Vaccine Information Statements (VIS) and immunization documentation. Notify primary care provider (if known) or prenatal care provider (if applicable) of vaccine(s) administered. 

 

5. Follow up with patient by monitoring for syncope or adverse reactions. Let patient know of any subsequent vaccine doses needed.

Additional Resources