Contact VFC

Phone: 1-877-243-8832
Business hours:
Monday - Thursday: 9 am – 4:30 pm
Friday: 9 am – 4 pm
Fax: 1-877-329-9832

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Frequently Asked Questions

Vaccine Order Status

Order Processing Updates:

There are currently no delays in the processing of federally-supplied vaccine requests. Received requests are promptly reviewed, approved and processed by the VFC Program’s Customer Service Center.

Due to the COVID-19 pandemic, UPS has temporarily adjusted their signature guidelines for all shipments within the United States.  Signatures may not be required, meaning vaccine orders may be left unattended at provider offices or delivered.

 

Regular Vaccine Supply Information:

As of June 2, 2022, Menactra has been discontinued and is no longer available. However, Menveo and MenQuadfi are available to order.

As of April 22, 2022, both adult Hepatitis A presentations, Havrix Syringes and VAQTA Syringes, are now available.
 

As of April 18, 2022, Pneumococcal 20-valent (Prevnar 20) is now available.

 

As of April 27, 2021, single dose vial packaging of DTaP-IPV (Kinrix) has been discontinued and is no longer available. However, single dose syringe packaging of DTaP-IPV (Kinrix) is still available for ordering.

As of April 5, 2021, Hib (Hiberix) has been re-supplied and is now available.

 

 

Influenza Vaccine Supply Information: 

As we wrap-up this current flu season and begin to gear up for the 2022-2023 season, the VFC Program closed flu vaccine ordering for the 2021-2022 season on Friday, June 10, 2022. Please continue to protect your patients against influenza by administering flu vaccine through their expiration at the end of June.

Products Dose Volume Minimum Age in California Currently available?
Fluarix® pre-filled syringes 0.5 mL at all ages 6 months No
FluLaval® pre-filled syringes 0.5 mL at all ages 6 months No
Fluzone® pre-filled syringes 0.5 mL at all ages 6 months No
FluMist® pre-filled syringes 0.2 mL 2 years No
Flucelvax® pre-filled syringes 0.5 mL 6 months No

 

 

PREVENT DELAYS:

  • Log-in to your MyVFCVaccines account to verify that your clinic’s hours of operation are updated. This ensures a timely delivery of your vaccine shipments and prevents undeliverable shipment attempts which may lead to vaccine being spoiled.