Provider Support

COVID-19 Provider Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 8AM–6PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

Updates for Providers

Provider Webinars

Cesar Chavez Holiday

  • The COVID-19 Consolidated Vaccine and Therapeutics Provider webinar is canceled on Friday, March 31, 2023. The sessions will resume on Friday, April 7, 2023. 
  • The COVID-19 Provider Call Center will be closed on Friday, March 31, 2023 and reopen on Monday, April 3, 2023.
  • There will be no COVID-19 vaccine deliveries on Friday, March 31, 2023.
  • March Holiday Ordering & Delivery Cadence Calendar

Vaccine Expiration and Transitions

Clinical Job Aids

Provider Operations

Now Enrolling Providers of Pediatric Services


Featured Resources

Bivalent Boosters

Pediatric Resources

Tools to Avoid Vaccine Mix-Ups:

Vaccine Management:

Vaccination Guidance:

Novavax Vaccine

Patient Education:

COVID-19 Vaccination is Recommended During and After Pregnancy:

COVID-19 Crucial Conversations Campaign:

More Patient Resources

Hear It. Clear It.

If you see or hear of any vaccine-related rumors within the communities you serve, share them with our Trust and Safety team via the CDPH Rumors Inbox at

COVID-19 Treatments: