Provider Support

COVID-19 Provider Call Center

Email: Program Info
Phone: (833) 502-1245
Hours: Mon-Fri, 8AM-6PM

Contact us for questions about the program or help with accessing documents.

myCAvax and My Turn

myCAvax Technical Support
MyTurn Onboarding,
MyTurn Technical Support
Phone: (833) 502-1245
Mon–Fri, 8AM–6PM

My Turn Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM


Manufacturer Contacts

Reporting Requirements

Resources listed on this page are for providers enrolled in the California COVID-19 Vaccination Program. If you need assistance with viewing documents on this page, either email or call (833) 502-1245. Call center hours are 8 am–6 pm.



California Immunization Registry (CAIR) 

Regional Registry Login

My Turn

  • Providers must submit vaccine administration data to the local registry (IIS: CAIR, RIDE or SDIR). Data can be submiited directly from an electronic health records (EHR) system or using My Turn to help manage vaccine clinics.