Provider Support

COVID Call Center

Email: For Program Info
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–6PM

myCAvax Help Desk

Email: For Technical Support
Phone: (833) 502-1245, option 2


Manufacturer Contacts

My Turn

Email: For Onboarding,
Technical Support
Help Desk: (833) 502-1245, option 4
Mon–Fri: 7AM–7PM
Sat–Sun: 8AM–1PM

Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM

Reporting Requirements

Resources listed on this page are for providers enrolled in the California COVID-19 Vaccination Program. If you need assistance with viewing documents on this page, either email or call (833) 502-1245. Call center hours are 8 am–6 pm.


CDC’s VaccineFinder Resources

Email or call for help with VaccineFinder:

Reporting Doses Administered

California Immunization Registry (CAIR) 

Regional Registry Login

My Turn

  • Providers must submit vaccine administration data to the local registry (IIS: CAIR, RIDE or SDIR). Data can be submiited directly from an electronic health records (EHR) system or using My Turn to help manage vaccine clinics.