Provider Support

COVID Call Center
Email: covidcallcenter@cdph.ca.gov
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–8PM

Technical Support for myCAvax
Email: myCAvax.HD@accenture.com
Phone: (833) 502-1245, option 2

Vaccines
Manufacturer Contacts



Reporting Requirements Vaccinate All 58 logo

Resources listed on this page are for providers enrolled in the California COVID-19 Vaccination Program. If you need assistance with viewing documents on this page, either email covidcallcenter@cdph.ca.gov or call (833) 502-1245. Call center hours are 8 am–8 pm.

Requirements​​

CDC’s VaccineFinder Resources

Email or call for help with VaccineFinder:

Reporting Doses Administered

California Immunization Registry (CAIR) 

Regional Registries 

PrepMod

Providers who choose to participate in the TPA provider network must use My Turn or connect to My Turn through an EHR. For more information, go to My Turn Onboarding.

PrepMod Documentation:

  Questions? Email prepmod@cdph.ca.gov