Provider Support

COVID Call Center
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–8PM

Technical Support for myCAvax
Phone: (833) 502-1245, option 2

Manufacturer Contacts

Reporting Requirements Vaccinate All 58 logo

Resources listed on this page are for providers enrolled in the California COVID-19 Vaccination Program. If you need assistance with viewing documents on this page, either email or call (833) 502-1245. Call center hours are 8 am–8 pm.


CDC’s VaccineFinder Resources

Email or call for help with VaccineFinder:

Reporting Doses Administered

California Immunization Registry (CAIR) 

Regional Registries 


Providers who choose to participate in the TPA provider network must use My Turn or connect to My Turn through an EHR. For more information, go to My Turn Onboarding.

PrepMod Documentation:

  Questions? Email