VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

VFA Ordering & Distribution Calendars

VFA, California Vaccines for Adults Program

For Providers & Local Health Departments

The following two-week cadence applies to approved VFA orders only. Time period for order review and approval may vary. Orders are reviewed and approved daily; however, VFA sites should allow up to 2 weeks after order submission for review, processing and order shipment. Watch for emails regarding order confirmations, advance shipment notices of vaccine and temperature monitoring alerts.

Routine Calendar

CDPH Transmits Order
to CDC

McKesson Receives Order

Order Shipping Window

Estimated Order
Delivery Window

Monday

Tuesday

Wed/Thu/
following Mon

Following Tue/Wed

Tuesday

Wednesday

Thu/
following Mon

Following Tue/Wed

Wednesday

Thursday

Following Mon/Tue

Following Wed/Thu

Thursday

Friday

Following
Mon-Wed

Following Thu/Fri

Friday

Following Monday

Following
Tue-Thu

Following Fri/Mon/Tue

Holiday Calendar

No calendars have been finalized.

Key Notes

  • Delivery windows are dependent on provider’s days/hours of operation. Update hours in myCAvax for any holiday or temporary closures.
  • If vaccine inventory or accountability corrections are needed prior to order approval, VFA Program staff will notify the clinic’s Vaccine Coordinator. Please respond as soon as possible to prevent delays in order approval. Orders needing correction will be held in queue until requested corrections are resolved or orders will expire after 2 weeks of pending corrections.

Additional Resources