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VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

Feedback for Immunization Systems

VFA Ordering & Distribution Calendars

VFA, California Vaccines for Adults Program

For Providers & Local Health Departments

The following two-week cadence applies to approved VFA orders only. Time period for order review and approval may vary. Orders are reviewed and approved daily; however, VFA sites should allow up to 2 weeks after order submission for review, processing and order shipment. Watch for emails regarding order confirmations, advance shipment notices of vaccine and temperature monitoring alerts. See Holiday Calendar below.

Ordering Period

Ordering periods are subject to change. Wait for official communication before ordering.

  • January 23 – February 6, 2025
  • April 28 – May 12, 2025
  • July 21 – August 4, 2025
  • TBD October 2025

Routine Calendar

CDPH Transmits Order
to CDC

McKesson Receives Order

Order Shipping Window

Estimated Order
Delivery Window

Monday

Tuesday

Wed/Thu/
following Mon

Following Tue/Wed

Tuesday

Wednesday

Thu/
following Mon

Following Tue/Wed

Wednesday

Thursday

Following Mon/Tue

Following Wed/Thu

Thursday

Friday

Following
Mon-Wed

Following Thu/Fri

Friday

Following Monday

Following
Tue-Thu

Following Fri/Mon/Tue

Holiday Calendar

In observance of the State and Federal holidays coming up, there will be no order processing or vaccine deliveries during the dates listed below. Order processing and deliveries will recommence the following business day following routine processing timelines and during provider’s listed days/hours of availability.. Providers must update hours in myCAvax for any additional holiday or temporary closure dates to prevent shipment incidents. 

​

  • Tuesday, November 11
  • Wednesday November 26 through Friday, November 28
  • Monday, December 22 through Friday, January 02
     
CDPH strongly encourages providers to maintain enough vaccine supply to prevent vaccine outages if orders are delayed due to weather and/or carrier interruptions. 

Key Notes

  • Delivery windows are dependent on provider’s days/hours of operation. Update hours in myCAvax for any holiday or temporary closures.
  • If vaccine inventory or accountability corrections are needed prior to order approval, VFA Program staff will notify the clinic’s Vaccine Coordinator. Please respond as soon as possible to prevent delays in order approval. Orders needing correction will be held in queue until requested corrections are resolved or orders will expire after 2 weeks of pending corrections.

Additional Resources