Providers participating in any of California’s vaccination programs agree to report all temperature excursions following California VFC Program requirements.
Locations must report all temperature excursions in myCAvax for all publicly supplied vaccines. Ensure all temperature excursions are documented on the CDPH temperature log. Manufacturers use your excursion details to determine whether vaccines may be administered to patients. Timely and accurate reporting of temperature excursions is essential to determine if vaccines are okay to use.
Staff must immediately quarantine affected vaccines and notify relevant staff. Do not administer vaccines until stability has been determined.
How to Report
Direct staff to How to Record Temperatures for details.
| Step | Instructions |
|---|---|
| 1. | Post DO NOT USE sign (PDF) on storage unit to quarantine vaccines. |
| 2. | Download and save your data logger’s temperature data file. |
| 3. | Review data file to find all excursions. |
| 4. | Provide details to manufacturer to determine vaccine stability. |
| 5. | Report excursion at myCAvax for all vaccine funding sources. |
| 6. | Record myCAvax Batch Excursion Number on temperature log. |
Vaccine Manufacturers
| Manufacturer | Contact Number | Stability Calculator |
|---|---|---|
| Dynavax | 1-84-HEPLISAV; (844) 375-4728 |
N/A |
| GlaxoSmithKline | 1-877-GSK-MI4U; (877) 475-6448 |
Link |
| MassBiologics (Grifols) | (888) 825-5249 | N/A |
| MedImmune (AstraZeneca) |
(800) 236-9933 |
N/A |
| Merck | (800) 672-6372 Press: 1, 2, 2 |
Link |
| Moderna | (866) 663-3762 | Link |
| Novavax | 1-844-NOVAVAX (1-844-668-2829) option 2 |
N/A |
| Pfizer | (800) 438-1985 Press: 3 |
Link |
| Sanofi Pasteur | (800) 822-2463 | Link |
| Seqirus | (855) 358-8966 | N/A |
Additional Resources