VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

VFC Vaccine Orders

The California VFC Program offers a choice of vaccine brands and presentations (e.g., single-dose vials or manufacturer-filled, single-dose syringes). Selection is at the discretion of providers. However, only one brand within the same vaccine family may be ordered to prevent administration errors. VFC guidance helps plan for the impact changing brands can have on ordering, storage, administration, and documentation.

Routine Vaccines

  • VFC providers must maintain an adequate supply of vaccines for all age-appropriate, ACIP-recommended vaccines for their patient population—excluding influenza, which is allocated separately.
  • Place orders at myCAvax and time to ensure sufficient inventory is on hand during order processing.
  • Use the VFC Vaccine Ordering Worksheet to estimate order quantities and factor in enough extra doses to ensure practices don’t run out of vaccines while orders are being processed.
  • Practices must submit orders according to their assigned order frequency, which is based on the number of VFC-supplied doses received per year (see myCAvax under the Program Location).

Influenza Vaccines

Unlike routine pediatric vaccines, influenza vaccine is allocated separately. See VFC Influenza Vaccine for details.

Frequently Asked Questions

Show How long will it take to receive my order after I submit it?

Show How do I find out the status of my order?

Show How often can I order?

Show How do I find out if VFC received my order?

Show What should I do if VFC denies my order back to me?

Show I forgot to order a vaccine on my most recent vaccine order. Can I order it after placing a routine order?

Show I am out of vaccine and need more immediately. What should I do?

Show How do I order flu vaccine?

Show Does VFC provide single-antigen measles, mumps and rubella?

 

Additional Resources