Provider Support

COVID Call Center

Email: For Program Info
Phone: (833) 502-1245
Hours: Mon–Fri, 8AM–6PM

myCAvax Help Desk

Email: For Technical Support
Phone: (833) 502-1245, option 2


Manufacturer Contacts

My Turn

Email: For Onboarding,
Technical Support
Help Desk: (833) 502-1245, option 4
Mon–Fri: 7AM–7PM
Sat–Sun: 8AM–1PM

Clinic Translation Line:
(833) 980-3933
Mon–Fri: 8AM–8PM
Sun–Sat: 8AM–5PM

Steps to Enroll

Program enrollment is currently focused on small physician practices who routinely vaccinate their patients as well as providers that are prioritized for vaccine allocation by local health departments. Providers who do not routinely vaccinate may contact the COVID Call Center about eligibility.
Providers must have an active license in California to enroll. Follow the steps below to ensure your organization or practice has completed all actions required to enroll.

The California Medical Association (CMA) is providing onboarding support to pediatric providers, individual practitioners and small group practices and will work directly with you to discuss the steps necessary for you to apply for eligibility to receive and administer COVID-19 vaccines within your scope of practice. Also, find out about the CalVaxGrant which offers up to $55,000 to help with expenses such as staffing, technology, supplies/equipment, and administrative overhead. The deadline to submit an application for the CalVaxGrant program has been extended to October 15, 2021.

1. Review program requirements

We strongly recommend that you review the enrollment requirements before planning any further, to determine whether your organization will meet all the requirements.

2. Register with your local registry (CAIR, RIDE or SDIR)

Ensure that all vaccination locations are registered and able to submit vaccine administration data to the immunization registry (IIS) for your area. You will need to provide a unique IIS ID (such as CAIR Org Code) for each location during the enrollment process. Skip this step if your location is already enrolled in CAIR2, SDIR, or RIDE and has its own unique IIS ID.

Providers may choose to use the My Turn application to submit vaccine administration data and/or manage vaccine clinics if you do not have an Electronic Health Record (EHR) system. 

3. Complete the enrollment process for myCAvax

CMA has dedicated staff to help you expedite this step.

Designate an organization contact to start the enrollment process at myCAvax

After You Enroll: