VFC Program

Phone: (877) 243-8832
Hours PST:
Mon-Thurs, 9AM–4:30PM
Friday, 9AM–4PM
Email:
MyVFCVaccines@cdph.ca.gov
Fax: (877) 329-9832

Provider Call Center

For VFA, LHD 317, and SGF,
myCAvax and
MyTurn Clinic IT support
Phone: (833) 502-1245
Hours PST:
Mon-Thurs, 9AM-4:30PM
Friday 9AM-4PM
Email: providercallcenter@cdph.ca.gov

Feedback for Immunization Systems

About Enrollment

VFC providers join a partnership of federal, state, and local health departments working to protect California’s children from vaccine-preventable diseases. VFC seeks to help raise childhood immunization levels, increase the likelihood of children getting their vaccinations on schedule, and keep children in their medical home.

Why should I join VFC?

Benefits offer enhanced patient care for vulnerable children:

  • no-cost vaccines, revenues through State-allowed administrative fees
  • comprehensive vaccine coverage for all vaccines recommended by the Advisory Committee on Immunization Practices (ACIP)
  • reintegration of immunization and primary care to retain children who might otherwise be referred elsewhere
  • enhanced provider services to support populations receiving Medi-Cal-funded preventive care

What training is required to enroll?

Each site must identify key practice staff to perform these key program roles: Provider of Record (POR), POR Designee, Vaccine Coordinator, and Backup Vaccine Coordinator. Required lessons are grouped by program role at EZIZ Training.

Can one person be the Provider of Record for multiple sites?

Yes. This role is responsible for signing the provider agreements during online enrollment for each program location via DocuSign. A Provider Identification Number (PIN) will be assigned to each site in order to ship vaccines directly to that site. VFC does not allow vaccine redistribution from a central provider location to multiple satellite sites.

What if my Provider of Record (POR) is out on medical leave or is about to retire?

Each practice must have a provider with a valid California medical license to sign the provider agreements and complete enrollment.

Who do we contact for support?

VFC assigns a regional Field Representative upon enrollment who visits the site to confirm providers can store and monitor vaccine supply properly, educate providers about VFC requirements, and confirm providers know who to contact if problems arise. The California VFC Call Center is another important resource for providers. Customer Service Representatives assist prospective and enrolled providers with all things VFC.

How do I enroll in the VFC Program?

Prospective providers complete required training and enroll online in myCAvax. Follow these enrollment steps to review storage requirements, complete training, and submit your application.